HP D2D100 Backup System - Manual (Page 112)

Email alerts troubleshooting
If you are not receiving email alerts, use the Test button on the Email Alerts page to send a test email. If this
fails, make sure the email server is configured correctly. See “ Email Alerts (Configuration) ” on page 74
for more information.
Disk troubleshooting
• HP D2D Backup System runs out of space
• Disk fails on the HP D2D Backup System
If the HP D2D Backup System runs out of space
A warning message is generated when the HP D2D Backup System reaches 90% capacity. You cannot
add physical disk space, but you may be able to create some space. Options for creating space include:
• Review your backup jobs to see if you can reduce the size of backup or retention time.
• Use the backup application job settings to overwrite or erase data.
• Export a cartridge to an attached tape drive.
If a disk fails
The Disk Status LED will flash orange, if a disk fails. The Web Management Interface will help you
identify the disk that has failed. The HP D2D Backup System operates correctly with three disks, but
protection is limited. It is important to replace the failed disk as soon as possible.
For more information, see “
Hard disk replacement ” on page 113.
112 Troubleshooting