HP D2D100 Backup System - Manual (Page 107)

iSCSI Initiator fails to download
The HP D2D Backup System supports the Microsoft software iSCSI initiator and requires it to be running
on each host. If the host does not have the Microsoft iSCSI initiator, it will not be able to connect to the
autoloader (or tape drive) configured on HP D2D Backup System and will not be able to perform backups.
The Microsoft iSCSI initiator is normally downloaded from the Microsoft website during installation.
Download could fail:
• If the host machine does not have an internet connection
• If Firewall restrictions prevent this process
• If Microsoft has relocated the iSCSI initiator files to a different address on their website.
• If the process times out due to a slow connection
If the process fails:
• Check that the HP D2D Backup System and the host machine are still connected to the network.
• Check that the iSCSI initiator installed correctly. An icon should have been placed on your
desktop.
• Manually install and configure the iSCSI Initiator as described in
“ Advanced installation ” on page 45. You may need to temporarily disable the Firewall to
download the iSCSI Initiator. It can be re-enabled as soon as the software is downloaded.
The wizard has not created an autoloader for my host
You can connect a maximum of six hosts to the HP D2D Backup System. If you have already run the
Installation wizard on six hosts, you will not be able to install on a seventh. Similarly, the HP D2D Backup
System supports a maximum of six tape autoloaders. If you create an additional device for one of your
hosts, you reduce the number of hosts that can be connected.
D2D Backup System 107