HP SAN User Manual
Page 56
Table 6 Error codes and troubleshooting (continued)
Troubleshooting
Possible Cause
Description
Error Code
Provide a valid SMTP server
address.
This error occurs when the SMTP server
address provided is invalid.
Input Error
303:001
Reinstall the software.
This error occurs when the required dll files
are missing.
Fatal Error - MFC initialization
failed
303:002
Retry after some time.
This error occurs when the system on which
SAN Visibility is running is out of memory.
Not enough memory
303:003
Check the number of
connections existing on the host
system.
This error occurs when no more socket
connections are allowed on the host system.
Unable to create socket for the
SMTP server
303:004
Verify if the SMTP server is
accessible from the network.
This error occurs when the SMTP server is not
responding or when there is no network
connection.
Unable to connect to the SMTP
server
303:005
Retry after some time or send the
raw report to:
“[email protected]”
This error occurs when the server is busy, and
does not respond.
SMTP server not ready for data
303:006
Retry after some time or send the
raw report to:
“[email protected]”
This error occurs when the server is busy, and
does not respond.
SMTP server did not terminate
the session
303:007
Retry after some time or send the
raw report to:
“[email protected]”
This error occurs when the server is busy or
the number of connections have exceeded the
connection limit.
Not connected to the SMTP
server
303:008
Provide a valid SMTP server
address.
This error occurs when the SMTP server
address provided is not valid.
No recipients for the SMTP
server
303:009
Provide a valid email address.
This error occurs when an invalid email
address is provided in the Customer Details
window.
Incorrect or wrong email
address
303:010
Write a mail to:
“[email protected]” with
the following subject line: “HP
This error occurs when an inappropriate
operation is performed by the SAN Visibility
software.
Unknown error occurred
303:011
SAN Visibility Query” with a
detailed description of the
occurrence of the error.
Enter the correct login name.
This error occurs if the login name provided
during host discovery is incorrect.
Error in discovering host
401
Reinstall the software.
This error occurs if the validation.xml file
is missing from the resources directory of the
installed folder.
Error in discovering host -
Interface not defined
402
Verify the credentials provided.
This error occurs if the host does not exist or
if the credentials provided are incorrect.
Host is not responding
403
Provide the user with super user
privileges.
This error occurs if the user does not have the
required privileges.
Host is not responding
404
Verify if the operating system is
supported. For more information,
This error occurs if the server operating system
is not supported.
The OS is unsupported
405
see
56
Error codes