HP SAN - Manual (Page 54)

C Error codes
This chapter discusses the error codes that may be displayed while using SAN Visibility software.
Troubleshooting the error codes
Table 6 (page 54) discusses the error codes and troubleshooting information.
Table 6 Error codes and troubleshooting
Troubleshooting Possible Cause Description Error Code
From your Desktop, select Start
> Control Panel > Administrative SAN Visibility data collector component runs
as Windows service. Error occurs if the
service is not running. Data collector service
(HPSanVisibilityDataCollector)
is not running 101
Tools > Services, and look for
HPSanVisibilityDataCollector
service. Right click, and start the
service.
Enter the valid data in the
mandatory fields. For example: This error occurs if the mandatory data fields
are empty. Missing data 102
Read Community is required
while discovering an FC switch.
If read community is not given
and you try to discover the
switch, you receive the message:
“Read Community is required”
Enter a valid IP address. IP addresses starting and ending with zero
are not valid. IP address is invalid 103
Enter the valid login and
password before performing Login and password information is required
for Brocade switches for data collection, or Some of the Brocade switches
for which you want to collect 104
subnet search. Or, you can when discovering connected switches. This
error occurs if any of these fields are blank. data have blank login or
password
select the individual switch and
update the login and password
from the Switch Settings tab.
Provide valid SMTP server name
or IP address. This error occurs if you are testing an SMTP
server, which is not a valid SMTP server. Test Server: is not
responding to the SMTP 105
process does not differentiate between a valid
non-SMTP server and a non-existent server. request, this may not be a valid
SMTP server
Provide a valid configuration
file. This error occurs if you are trying to open a
configuration file which is not created by the
SAN Visibility software. Invalid Configuration file 106
Enter valid characters in the
Customer Details fields. The acceptable characters for the Customer
Details filed are: a-z A-Z _ - , . # ( ) and space Special character validation 107
character, and the maximum number of
characters allowed in any editable field is
255. This error occurs if you enter anything
other than the accepted characters for the
Customer Details fields or you exceed the
maximum allowed characters in any editable
filed.
Provide valid login or password
for Brocade switches. This error occurs when login or password
supplied for the Brocade switches is incorrect. Invalid login or password 201
Login and password are validated at two
places: one while discovering the connected
switches and second while collecting data.
54 Error codes