Luminex MAGPIX Installation and Hardware User (IVD) - Manual (Page 76)

Luminex IVD MAGPIX Hardware Installation and User Manual
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Sample Probe Problems
Problems with the sample probe can lead to both fluid leaks and acquisition failure.
The syringe seal leaks. The seal is worn out or
faulty. Replace the syringe seal. See
“Replacing the Syringe Seal” on
page 54.
The syringe valve leaks. The valve is loose or
faulty. Hand-tighten the syringe
connection (silver knob) on the
syringe valve. Run a Prime
command. If leaking continues,
contact Technical Support.
TABLE 5.
Problem Possible Cause Corrective Action
The sample probe
leaks. See “Fluid Leaks” on page 63.
The sample arm is
stuck in the up or down
position. The sample probe
motor connections are
loose. Contact Technical Support.
The sample probe
motor is faulty. Contact Technical Support.
The sample arm does
not go down smoothly. The microtiter plate is
incorrectly seated. Adjust the microtiter plate.
The microtiter plate is
warped. Replace the microtiter plate.
The sample probe is
bent. Remove the sample probe from
the instrument and roll it on a flat
surface to straighten. If a sample
probe has been bent and rolled
straight more than once, discard
it and replace it with a new
sample probe. Perform an
automatic sample probe height
adjustment using the software.
TABLE 4.
Problem Possible Cause Corrective Action