Luminex MAGPIX Installation and Hardware User (IVD) - Manual (Page 75)

63
Troubleshooting Procedures
Clogs
Often, a clog somewhere in MAGPIX is the cause of a problem with calibration,
verification, or data acquisition. To determine whether there is a clog, run performance
verification to see if the fluidics function is operating properly. In the event you encounter a
problem that is clog-related, use the following procedure.
To troubleshoot a possible clog:
1. Clean and adjust the sample probe. See “Cleaning the Sample Probe” on page 50.
2. Perform the procedure for removing clogs. See “Removing Clogs” on page 51.
3. Run calibration and verification.
If this procedure is unsuccessful, call Luminex Technical Support.
Fluid Leaks
There are numerous places in MAGPIX where fluid can leak. Most leaks can be easily
fixed; for the remainder, call Technical Support.
TABLE 4.
Problem Possible Cause Corrective Action
Fluid is pooled around
MAGPIX. Fittings, fluid tubes, or
components are
damaged, loose, or
faulty. Turn off and disconnect the
instrument to avoid electrical
shock. Check for possible
sources of Ieaking and correct
them. If leaking continues,
contact Technical Support.
Fluid leaks within the instrument:
A fluid tube leaks. The tube is damaged. If it is the sample probe tube,
replace it. See “Replacing the
Sample Probe Tube” on page 55.
Otherwise, contact Technical
Support.
The waste bottle leaks. The waste bottle fitting
is loose. Reset the waste bottle fitting.
The Drive Fluid filter
leaks. Drive Fluid filter fittings
are loose. Hand tighten the Drive Fluid filter
fittings.
The sample probe
leaks. The sample probe is
clogged. See “Clogs” on page 63.
The sample probe fitting
is loose. Tighten the fitting.
The sample valve leaks. The sample valve has
one or more loose
fittings. Hand tighten the sample valve
fittings.
The sample valve is
faulty. Contact Technical Support.