Clear-Com i-Series Panels User Manual

Page 75

Symptom

Cause

Solution

5. Reset the panel.

6. Replace the panel.

The panel is inoperative
and all red keys flash
slowly.

1. The matrix has just been
powered up and is still
downloading the configuration
to the matrix cards.

2. Cable is disconnected.

3. Data paths are corrupted.

4. Panel has not been
assigned correct port type.

5. Matrix card type does not
match panel. Panels with
COM-10 Communications
Modules should have MTX-A8
or MVX-A8. Panels with COM-
20 Communications Modules
should have MTX-D8 or MVX-
D8.

1. Wait 60 seconds.

2. Make sure the cable to panel
and matrix is plugged in at both
ends.

3. Check the integrity of the
data paths, especially the
polarity for panels using a
COM-10 Communications
Module.

4. Check Eclipse Configuration
System to make sure the panel
has been assigned the correct
port type.

5. Confirm that the matrix card
type matches the panel.

6. Reset the panel’s matrix
card in the matrix.

7. Reset the panel.

8. Replace the panel.

I-Series Panels User Guide