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7troubleshooting errors – Datamax-O'Neil Performance series User Guide User Manual

Page 125

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153

Performance Series User’s Guide

7

Troubleshooting

Errors

The following errors may be displayed:

Note:

System errors are not caused by media mismatches but can be caused by a poor

label format.

Errors

Description

SYSTEM ERROR

Illegal label format or communications error

OUT OF RIBBON

Out of ribbon

OUT OF PAPER

Out of paper

CUTTER JAMMED

Cutter is jammed

REWINDER FULL

Rewinder is full

PRINTHEAD UNLATCHED

Printhead is unlatched

PRINTHEAD HOT

Printhead is critically hot

FPGA HARDWARE

Analog to digital converter hardware fault

NV RAM HARDWARE

Non-volatile memory hardware fault

PAPER SENSOR BLOCKED

Top-of-form sensor blocked or hardware fault

PAPER CALIBRATION

Could not calibrate media

NO TOP OF FORM FOUND

Could not find a gap or mark

RIBBON HARDWARE

Ribbon controller hardware fault

PRESENT SENSOR

Present Sensor hardware fault

AUTOLOAD SENSOR BLOCKED

Auto load sensor hardware fault

GPIO HARDWARE

GPIO hardware fault

MOTOR HOT

Motor is critically hot