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Datamax-O'Neil Performance series User Guide User Manual

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Performance Series User’s Guide

5

Cleaning and Maintenance

Overview

To maintain good print quality and increase printhead life, proper cleaning should be
routinely performed using factory-approved cleaning supplies.

Caution:

A contaminated printhead can cause premature printhead failure.

Caution:

Failure to clean the printhead as detailed in this manual could void the

printhead manufacturer’s warranty.

Intervals

For direct thermal printing, the printhead should be cleaned whenever a roll of labels is
replaced or every 6,500 inches printed. For users printing via thermal transfer, the
printhead should be cleaned every time a roll of ribbon is replaced. For higher coverage
printing, printhead cleaning may need to be performed more frequently.

Supplies

Caution:

Cleaning should only be performed using factory-approved and authorized

cleaning supplies. Any use of non-authorized cleaning supplies can void the
printhead and platen roller warranties.

Cleaning Pens

Cleaning Cards/Film

Can of Compressed Air

Clean, lint-free cloth

Isopropyl Alcohol

Cleaning the Automatic Loading Sensor

The automatic loading sensor should be cleaned whenever necessary.

1. Remove the labels.

2. With a can of compressed air, spray the sensor to remove dust and debris.

3. Repeat as necessary.

Cleaning the Top-of-Form Sensor

The Top of Form sensor should be cleaned whenever necessary.