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List of alarms and troubleshooting, System alarms – Franklin Fueling Systems TS 550 evo Fuel Management System Programming Guide User Manual

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List of Alarms and Troubleshooting

For all alarms conditions, the troubleshooting steps provided in this chapter are suggested actions to take in the event of 

an alarm. Follow all site policy procedures set by local governing agencies in the case of a spill, leak, or malfunction. If 

the steps provided by this manual or the site policy are followed and the system still requires additional support, contact 

Franklin Fueling Systems Technical Services.
Alarms are listed in sections for System Alarms, VRM Alarms, FMS Alarms, SCM Alarms, Wire Sensor Alarms, LLD 

Alarms, TPI Alarms, Printer Alarms and Miscellaneous Alarms.

System Alarms

Displayed Alarm /

Warning

Device

Description

Recommended Actions

2-Wire Sensor Module is

Offline

Slot

2-Wire Sensor Module is offline 

due to unknown causes.

Follow safety procedures before working inside of the console. 

Visually verify a steady, green “Run” light. If a red “Err” light is flashing 

or steady, try to reboot the system. If the condition still exists, contact 

Franklin Fueling Systems’ Technical Services Dept. for support on 

this issue.

2-Wire Sensor Module

Setup Error

None

Programming errors made during 

setup of the 2-Wire Sensor 

Module.

Verify 2-Wire Sensor Module programming parameters. If the 

condition still exists, contact Franklin Fueling Systems’ Technical 

Services Dept. for support on this issue.

2-Wire Sensor module

number mismatch

Slot

2-Wire Sensor Modules detected 

does not match the number  

programmed.

At startup check that the number of 2-Wire Sensor Modules installed 

matches the number programmed under System Configuration > 

Modules Expected. On machines that are in service: Check for a 

flashing green light or no light at all on the 2-Wire Sensor Module and 

contact FFS Technical Services for support.

3-Wire Sensor Module is

Offline

Slot

3-Wire Sensor Module is offline 

due to unknown causes.

Follow safety procedures before working inside of the console. 

Visually verify a steady, green “Run” light. If a red “Err” light is flashing 

or steady, try to reboot the system. If the condition still exists, contact 

Franklin Fueling Systems’ Technical Services Dept. for support on 

this issue.

3-Wire Sensor Module

Setup Error

None

Programming errors made during 

setup of the 3-Wire Sensor 

Module.

Verify 3-Wire Sensor Module programming parameters. If the 

condition still exists, contact Franklin Fueling Systems’ Technical 

Services Dept. for support on this issue.

3-Wire Sensor Module

Mismatch

Slot

3-Wire Sensor Modules detected 

does not match the number  

programmed.

 At startup check that the number of 3-Wire Sensor Modules installed 

matches the number programmed under System Configuration > 

Modules Expected. On machines that are in service: Check for a 

flashing green light or no light at all on the 3-Wire Sensor Module and 

contact FFS Technical Services for support.

4-20mA Module is Offline

Slot

4-20mA Module is offline due to 

unknown causes.

Follow safety procedures before working inside the console. Visually 

verify a steady green “Run” light. If a red “Err” light is flashing or 

steady, try to reboot system. If the condition still exists, contact 

Franklin Fueling Systems’ Technical Services Dept. for support on 

this issue.

4-20mA Module Number

Mismatch

Slot

4-20 mA Modules detected 

does not match the number  

programmed.

Check that the number of 4-20mA Modules installed matches 

the number programmed under System Configuration > Modules 

Expected. Check for a flashing green light or no light at all on the 

4-20mA Module and contact FFS Technical Services for support

4-20mA Module Setup

Error

None

Programming errors made during 

setup of the 4-20mA Module.

Verify 4-20mA Module programming. If the condition still exists, 

contact Franklin Fueling Systems’ Technical Services Dept. 

4-20mA Input Error

ChannelANA Errors have been detected in the 

an analog input channel

If the input is not being used, set the programming to reflect proper 

input type. If the input is being used as an analog signal, inspect the 

wiring and redo connections.

AC Input Module is Offline

Slot

AC Input Module is offline due to 

unknown causes.

Follow safety procedures before working inside of the console. 

Visually verify a steady green “Run” light. If a red “Err” light is flashing 

or steady, try to reboot system. If the condition still exists, contact 

Franklin Fueling Systems’ Technical Services Dept. for support on 

this issue.

AC Input module number

mismatch

Slot

AC Input Modules detected 

does not match the number  

programmed.

Check that the number of AC Input Modules installed matches 

the number programmed under System Configuration > Modules 

Expected. Check for a flashing green light or no light at all on the AC 

Input Module and contact FFS Technical Services for support.

AC Input Module Setup

Error

None

Programming errors made during 

setup of the AC Input Module.

Verify AC Input Module programming parameters. If the condition still 

exists, contact Franklin Fueling Systems’ Technical Services Dept. for 

support on this issue.

AC Input Alarm

None

An input on the AC input module 

has been configured as an alarm 

and is active.

Check the programming and voltage inputs for the specified Input 

channel on the AC Input module.