Customer support, When contacting customer support representative – ZyXEL Communications Prestige 1600 User Manual
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Prestige 1600 Universal Access Concentrator
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Customer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
When Contacting Customer Support Representative
When you contact your customer support representative, have the following information ready:
♦
Prestige model and serial number
♦
Information in Menu 24.2.1 -System Information
♦
Warranty information
♦
Date you received your Prestige
♦
Brief description of the problem and the steps you took to solve it.
Method
Location
E-MAIL - Support/ Sales
Telephone/Fax
Web Site/ FTP Site
Regular Mail
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.
com
Worldwide
+886-3-578-2439
ftp.europe.zyxel.co
m
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan 300,
R.O.C.
+1-714-632-0882
800-255-4101
www.zyxel.com
North
America
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
+45-3955-0700
www.zyxel.dk
Scandinavia
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
+43-1-4948677-0
www.zyxel.at
Austria
+43-1-4948678
ftp.zyxel.at
ZyXEL Communications
Services GmbH.
Thaliastrasse 125a/2/2/4 A-
1160 Vienna, Austria
+49-2405-6909-0
www.zyxel.de
Germany
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany