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2 problems with the wan ports, 3 problems with the lan interface – ZyXEL Communications 128MH User Manual

Page 172

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Prestige 128MH PSTN Router/Hub

14-2

Chapter 14 Troubleshooting

14.2 Problems With the WAN Ports

Table 14-2.

Troubleshooting a WAN Port Connection

Troubleshooting

Corrective Action

Check if WAN Port 1 is connected to an external modem/ISDN TA.

Check if LINE 1 or LINE 2 is connected to a PSTN telephone line.

RDY LED of a WAN Port is not ON

Check if the power of the external modem/ISDN TA is turned on.

14.3 Problems with the LAN Interface

Table 14-3.

Troubleshooting the LAN Interface

Troubleshooting

Corrective Action

Check the LAN LED on the front panel of your Prestige. If it is on,
then the link is up. If it is off, then check the cables connecting your
Prestige to your LAN.

Check the type of Ethernet interface that you have configured in
Menu 3.1. Verify that you are using the same (AUI or 10BaseT) as
configured in this menu.

Verify with your network administrator that the IP address and the IP
subnet mask configured in Menu 3.2 are valid for that LAN.

Can’ t PING any station on the LAN

Check the physical Ethernet cable, and make sure the connections
on the Prestige and also to the hub are secure