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Chapter 14 troubleshooting, 1 problems starting up the prestige – ZyXEL Communications 128MH User Manual

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Prestige 128MH PSTN Router/Hub

14-1

Chapter 14 Troubleshooting

Chapter 14

Troubleshooting

This chapter covers possible ways of dealing with potential problems you may run into when
using your Prestige. After each problem description, we have provided some instructions to help

you diagnose and solve the problem.

14.1 Problems Starting Up the Prestige

Table 14-1.

Troubleshooting the Start-Up of your Prestige

Troubleshooting

Corrective Action

None of the LEDs are on when
you power on the Prestige

Check the power cord and the power supply and make sure it is
properly connected to your Prestige.

If the error persists you may have a hardware problem. In this case
you should contact technical support.

1.Check to see if the Prestige is connected to your computer’ s serial
port.

VT100 terminal emulation

9600 Baud rate.

Connecting the RS-232 cable,
cannot access the SMT

2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:

No parity, 8 Data bits, 1 Stop bit.