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3 v500 access and login, V500 access and login – ZyXEL Communications V501-T1 User Manual

Page 228

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Chapter 17 Troubleshooting

V500 Series User’s Guide

228

V

The LCD screen is too faint / too bright / unclear.

Press the Menu key. Go to the Advanced Setting > Display Adjusting menu.

• If the screen is unclear, select Font Gray Level to adjust its contrast.

• If the screen is too faint or too bright, select Display Brightness.

17.3 V500 Access and Login

V

I forgot the IP address for the V500.

1 The V500 is set to get an IP address automatically by default. Check the IP address in the

System Info > IP Address > IP Address LCD menu.

2 Set a static IP address for the V500 in the Advanced Setting > Network Setting >

Static IP menus (see

Section 7.3.2 on page 109

).

3 Alternatively, use the management IP address (192.168.5.1 is the default) to log in to the

V500 (see

Section 10.3 on page 176

).

V

I forgot the password.

1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See

Section

2.2.2 on page 40

.

V

I cannot see or access the Login screen in the web configurator.

1 Make sure you are using the correct IP address.

• The V500 is set to get an IP address automatically by default. Check the IP address it

is using in the System Info > IP Address > IP Address LCD menu.

• If you changed the IP address (

Section on page 173

), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting

suggestions for

I forgot the IP address for the V500.

2 Check the hardware connections, and make sure the LEDs are behaving as expected. See

the Quick Start Guide and

Section 2.2 on page 35

.

3 Make sure your Internet browser does not block pop-up windows and has JavaScripts

and Java enabled. See

Appendix C on page 265

.