Trane LO - Manual (Page 9)

UNT-IOM-6 9
Receiving and Handling
UniTrane ® fan-coil and Force Flo™ cabinet heaters ship in individual
cartons for maximum protection during shipment and for handling and
storage ease. Each carton has tagging information such as the
model number, sales order number, serial number, unit size, piping
connections, and unit style to help properly locate the unit in the floor
plan. If specified, the unit will ship with tagging designated by the
customer.
Complete the following checklist before accepting delivery of units to
detect any shipping damage.
o 1. Inspect each piece of the shipment before accepting it.
Check for rattles, bent carton corners, or other visible indications of
shipping damage.
o 2. If the carton appears damaged, open it immediately and
inspect the contents before accepting. Do not refuse the shipment.
Make specific notations concerning the damage on the freight bill.
Check the unit casing, fan rotation, coils, condensate pan, filters, and
all options or accessories.
o 3. Inspect the unit for concealed damage and missing compo-
nents soon after delivery and before storing. Report concealed
damage to the delivering carrier within the allotted time after
delivery (check with the carrier on the allotted time to submit a
claim).
o 4. Do not move damaged material from the receiving location if
possible. It is the receiver’s responsibility to provide reasonable
evidence that concealed damage did not occur after delivery.
o 5. Do not continue to unpack shipment if it appears damaged.
Retain all internal packing, cartons, and crate. Take photos of the
damaged material if possible.
o 6. Notify the carrier’s terminal of damage immediately by phone
and mail. Request an immediate joint inspection of the damage by
the carrier and consignee.
o 7. Notify the Trane sales representative of the damage and
arrange for repair. Have the carrier inspect the damage before begin-
ning any repairs to the unit.