Repair under warranty, Repairs after your warranty expires, Oki data service depot information: u.s. & canada – Oki C 9400 User Manual
Page 373: Repacking the printer for shipment, Prepare the printer

United States
Canada
Oki Data Americas, Inc.
Oki Data Americas, Inc.
Phone: 1-800-654-3282
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Fax: 1-905-238-4427
Repacking the Printer for Shipment
If you need to ship your printer to a service center, repack it in the original packing materials. If
the original packaging is not available, you can obtain shipping instructions by contacting your
dealer or by contacting:
Oki Data Americas, Inc., in the U.S. and Canada, at 1-800-OKI-DATA (1-800-654-3282)
Oki Data de Mexico, S.A. de C.V. at (525) 263-8780
Oki Data do Brasil, Ltda., at 55 11-3444-3500
Prepare the Printer
1. Turn the printer off and remove all cords from the printer.
2. If you have a 6020e pocket print server installed, remove it as well.
3. Open Tray 1 and remove any print media.
4. Close Tray 1.
5. Remove any print media from the Multi-Purpose Tray.
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