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Solving simple problems, Warning, Caution – NEC 1080Xd User Manual

Page 190

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6-2 Problem Solving

Solving Simple Problems

Some system problems are simple ones and easy to solve. Check the corrective actions
to the general problems in the following table. If you still have a problem, record the
conditions of the problem and contact your system administrator or NEC support
personnel.

!

WARNING

Some locations within the server have high voltage and therefore are
very dangerous. To avoid risk of electric shock, turn off all server
power and disconnect power cables.

The main power of your server is turned off by turning off the power
distribution board or removing the power cable.

Before touching the parts in the server, wait for at least 10 to
15 seconds until residual voltage is discharged.

!

CAUTION

An electrostatic discharge (ESD) can damage disk drives, option
boards, and other components. You can provide some ESD
protection by wearing an antistatic wrist strap attached to chassis
ground when handling system components.

Electronic devices can be easily damaged by static electricity. To
prevent damage, keep them in their protective packaging when they
are not installed in your system.

Table 6-1. Checklist for Solving General Problems

Symptom

Corrective Action

AC power LED is not on.
You turned on the AC power breaker at the
rear of the cabinet.

Check that there is AC power coming into the AC power
connection box at the rear of the cabinet.

Check that power is on to the main AC power source.

Check that the AC power cable is connected to the
server AC connection box.

Check that the AC power cable is connected between
the AC connection box and the server.

Nothing is displayed on the console.

Check that the console power is on.

Check that the Service Processor Board in the Main
Chassis and the console are properly connected.

Are the cables correct?

Are the connectors fully inserted?

Check whether the screen display is suppressed by any
software by moving the mouse or pressing the Shift key.

Check if the console brightness setting needs
adjustment.