Polycom SpectraLink 8030 - Manual (Page 127)

Troubleshooting
PN: 1725-36038-001_E.doc 127
Message Description Action
Registering The handset has completed
initialization of the SIP application and
is attempting to register lines to the
SIP proxy servers. If registrations are failing, the phone can
stay in this state for a considerable
length of time. After the phone leaves
this state, press the LINE key to view
what lines have failed to register.
Ensure usernames and passwords
have been entered in administrative
menus for registrations that have failed
and that proxy information is correct in
the SIP configuration files.
RTP Open Failed The handset attempted to open an
RTP port for audio but was
unsuccessful. Verify that SpectraLink 8000 SVP
Server capacity has not been
exceeded.
Select License The correct protocol has not been
selected from the license set. Using the Admin menu, select one
license from the set to allow the phone
to download the appropriate software.
Server Busy Handset is attempting to download
from a TFTP server that is busy
downloading other devices and
refusing additional downloads. None, the handset will automatically
retry the download every few seconds.
SIP Login Prompt for login information –
username and password. At power-on initialization, no username
was detected in the Admin menu items
for SIP registrations. Enter a valid
username and password for an existing
SIP configuration file.
Skt Open Fail Socket open fail. Occurs when the
handset attempts to open a connection
to the proxy server but fails. Verify that SpectraLink 8000 SVP
Server capacity has not been
exceeded.
Service Rej. The SpectraLink 8000 SVP Server has
rejected a request from the handset. The handset will restart and attempt to
re-register with the SpectraLink 8000
SVP Server, which should fix the
problem. Report to your administrator if
it keeps happening.
Storing Config Handset is storing changes to handset
configuration. None. Informational only. The handset
may display this briefly following a
configuration change or software
download.
SVP Service Rej. The SpectraLink 8000 SVP Server has
rejected a request from the handset. The handset will restart and attempt to
re-register with the SVP Server, which
should fix the problem. Report to your
administrator if it keeps happening.
System Busy
yyy.yyy.yyy.yyy y…y = SVP Server IP Address.
SVP Server has reached call capacity. All call paths are in use, try the call
again in a few minutes.
System Locked
(with Busy Tone) SpectraLink 8000 SVP Server is
locked. Try call again later, system has been
locked for maintenance.