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Chapter 7 – Printronix H-SERIES P7000 User Manual

Page 136

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136

Chapter

7

Diagnosing Problems

D51 Status %XX
Programming...

No

Status message: The printer
is loading firmware, where
%XX represents the
percentage completed.

No action is required.

D55 Status: Send
Program to EC

No

Status message: The printer
is loading the engine
controller program into the
engine controller (EC).

No action is required.

DIAGNOSTIC
PASSED

No

Status message: the printer
passed its memory and
hardware initialization tests.

No action is required.

DO NOT POWER OFF

No

Status message: The printer
is performing an operation
that must be completed
before you can cycle power.

No action is required, but do not
power off the printer until the
operation is complete.

DP FIFO Busy*

Yes

There is a timing problem in
the Engine Controller
firmware.

1.

Cycle power. Run the
print job again. If the
message appears,
download the emulation
software again.

2.

Cycle power. Run the
print job again. If the
message appears again,
contact your authorized
service representative.

1

DRVR CIR BAD*

No

Driver Circuit Bad. The
hammer coil count test
failed.

Contact your authorized service

representative.

1

E00 EXE @ ADDR0
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

Table 12. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution