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Fax problems – Savin AC205 User Manual

Page 229

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T

ROUBLESHOOTING

9.26

Fax Problems

Message appears on your

computer screen:
• “Device can't be set to the H/W

mode you want.”

• “Port is being used by another

program.”

• “Port is Disabled.
• “Scanner is busy receiving or

printing data. When the current

job is completed, try again.”

• “Invalid handle.”
• “Scanning has failed.”

• There may be a copying or printing job in

progress. When that job is complete, try your

job again.

• The Selected port is currently being used.

Restart your computer and try again.

• The printer cable may be improperly connected

or the power may be off. You must use a parallel

cable that supports IEEE-1284 bi-directional

communications.

• The scanner driver is not installed or the

operating environment is not set up properly.

• Ensure that the machine is properly connected

and the power is on, Then restart your

computer.

• The USB cable may be improperly connected or

the power may be off.

• Do not use parallel and USB cables at the same

time.

Condition

Suggested solutions

The machine is not

working, there is no

display and the buttons

are not working.

• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical outlet.

No dial tone sounds.

• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by

plugging in another phone.

The numbers stored in

memory do not dial

correctly.

Make sure that the numbers are stored in memory

correctly. Print a Phone Book list, referring to page 7.27.

The document does not

feed into the machine.

• Make sure that the document is not wrinkled and you

are putting it in correctly. Check that the document is

the right size, not too thick or thin.

• Make sure that the ADF (Automatic Document Feeder)

cover is firmly closed.

Faxes are not received

automatically.

• Fax mode should be selected.
• Make sure that there is paper in the tray.
• Check to see if the display shows “Memory Full.”

Condition

Suggested solutions