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Printing problems – Savin AC205 User Manual

Page 220

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9

T

ROUBLESHOOTING

9.17

Printing Problems

Condition

Possible cause

Suggested solutions

The machine

does not print.

The machine is not

receiving power.

Check the power cord connections. Check

the power switch and the power source.

The machine is not

selected as the default

printer.

Select Printer Driver Type 103 PCL 6

as your default printer in your Windows.

Check the machine for

the following:
• The front door is not

closed.

• Paper is jammed.
• No paper is loaded.
• The toner cartridge

is not installed.

After locating the problem, clear it.
• Close the door.
• Clear the paper jam. See page 9.5.
• Load paper. See page 2.7.
• Install the toner cartridge. See

page 2.5.

If a printer system error occurs, contact

your service representative.

The connection cable

between the computer

and the machine is not

connected properly.

Disconnect the printer cable and

reconnect it.

The connection cable

between the computer

and the machine is

defective.

If possible, attach the cable to another

computer that is working properly and

print a job. You can also try using a

different printer cable.

The port setting is

incorrect.

Check the Windows printer setting to

make sure that the print job is sent to the

correct port, for example, LPT1. If the

computer has more than one port, make

sure that the machine is attached to the

correct one.

The machine may be

configured incorrectly.

Check the printer properties to ensure

that all of the print settings are correct.

The printer driver may

be incorrectly

installed.

Repair the printer software. See

page 2.43.

The machine is

malfunctioning.

Check the display message on the control

panel to see if the machine is indicating a

system error.

The machine

selects print

materials from

the wrong

paper source.

The paper source

selection in the printer

properties may be

incorrect.

For many software applications, the paper

source selection is found under the Paper

tab within the printer properties. Select

the correct paper source. See page 4.6.