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Solving other problems, Paper feeding problems – Savin AC205 User Manual

Page 219

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T

ROUBLESHOOTING

9.16

Solving Other Problems

The following chart lists some conditions that may occur and the recommended

solutions. Follow the suggested solutions until the problem is corrected. If the

problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

Paper is jammed

during printing.

Clear the paper jam. See page 9.5.

Paper sticks together.

• Ensure that there is not too much paper in the paper tray.

The paper tray can hold up to 250 sheets of paper,

depending on the thickness of your paper.

• Make sure that you are using the correct type of paper. See

“Paper Specifications” on page C.6.

• Remove paper from the paper tray and flex or fan the

paper.

• Humid conditions may cause some paper to stick together.

Multiple sheets of

paper do not feed.

• Different types of paper may be stacked in the paper tray.

Load paper of only one type, size, and weight.

• If multiple sheets have caused a paper jam, clear the paper

jam. See page 9.5.

Paper does not feed

into the machine.

• Remove any obstructions inside the machine.
• Paper has not been loaded correctly. Remove paper from

the tray and reload it correctly.

• There is too much paper in the paper tray. Remove excess

paper from the tray.

• The paper is too thick. Use only paper that meets the

specifications required by the machine. See “Paper

Specifications” on page C.6.

The paper keeps

jamming.

• There is too much paper in the paper tray. Remove excess

paper from the tray. If you are printing on special

materials, use the Multipurpose tray.

• An incorrect type of paper is being used. Use only paper

that meets the specifications required by the machine. See

“Paper Specifications” on page C.6.

• There may be debris inside the machine. Open the front

door and remove the debris.

Transparencies stick

together in the paper

exit.

Use only transparencies specifically designed for laser

printers. Remove each transparency as it exits from the

machine.

Envelopes skew or fail

to feed correctly.

Ensure that the paper guides are against both sides of the

envelopes.