Sony Ericsson P800 - Manual (Page 178)

178 Troubleshooting
This is the Internet version of the user’s guide. © Print only for private use.
R EFERENCE Troubleshooting
This chapter consists of a selection of suggestions for solving
possible problems with your P800.
Start-up problems
• Hand-held phone: Recharge or replace the battery.
• Vehicle Handsfree: Check that the P800 is properly inserted
into the holder and check the fuse in the fuse holder
(connected to the battery cable).
SIM card related problems
Insert card
A SIM card has not been inserted into your P800. See “SIM
card” on page 12.
PIN & unblocking PUK code
Contact your network operator if you have forgotten your PIN
or unblocking PUK code. By default you need your PIN or PUK
code to unlock your P800.
Tip Store PIN and unblocking PUK code information in a safe
place.
Wrong PIN
The PIN code has been entered incorrectly. The message is
followed by the prompt
Enter PIN .
Enter the PIN code correctly and press or .
Blocked SIM card
If your PIN is entered incorrectly three times in a row, the SIM
card will be blocked. You can unblock it by using your PUK.
To unblock the SIM card
1. Press or press the Jog Dial
2. Enter your personal unblocking key (PUK) and press .
Note Your PUK is provided by your network operator when you
purchase your SIM card.
Enter new PIN appears on the screen.
3. Enter your PIN code and press . You can enter either
your current PIN code or a new one. Repeat new PIN appears
on the screen.