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Hard disk problems – Gateway ALR 8300 User Manual

Page 92

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80 Maintaining and Troubleshooting the Gateway ALR 8300 Server

Hard disk problems

The system does not recognize the SCSI drive.

The IDE drive is not recognized by the system.

Probable Cause

Solution

The integrated SCSI
controller may be
disabled.

Restart your computer, and then press

F

1

to enter

the Setup program. From the

Advanced

menu, set

the

Embedded PCI SCSI: Channel A

or

Embedded PCI

SCSI: Channel B

to

Enabled

as appropriate.

The SCSI bus is not
properly terminated.

Make certain the last device on the SCSI chain is
properly terminated.

The drive is configured
with a conflicting SCSI
address.

Change the device’s SCSI address to one that is
not currently being used by the system.

The cables are not
connected correctly.

Open the system and check the cable
connections.

Probable Cause

Solution

The Primary IDE Device
may be disabled.

Restart the computer and press

F

1

to enter Setup.

From the

Advanced | Peripheral Configuration

menu,

set the

Primary IDE Interface

and

Primary IDE Status

to

Enabled

.

The primary IDE device
may be configured
incorrectly.

Restart your computer, and then press

F1

to enter

the Setup program. From the

Main

menu, set the

Primary IDE Master

to

Auto Configured

.

The drive may not be
configured properly.

Consult the hard disk user’s guide for instructions
on how to configure the drive.

The drive cables are not
connected properly.

Open the system and check all cables connected
to the controller.

4081TL.book Page 80 Tuesday, December 22, 1998 1:27 PM