Resolving a ribbon break jam error, Resolving a ribbon break jam error -20 – FARGO electronic FARGO DTC 400 User Manual

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Fargo Electronics, Inc.

DTC400 Card Printer/Encoder User Guide (Rev. 2.6)

4-20

Resolving a Ribbon Break Jam Error

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step Procedure

Review the following information.

• Symptom: The Print Ribbon has become jammed or has broken in the

Printer

• Printer Error State: The Ribbon Supply Encoder Sensor has

unexpectedly stop receiving information from the Ribbon Encoder

• LCD Error Display: Ribbon Break/Jam

• Driver Monitor Error Display: Ribbon Break/Jam