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HP Vectra VE 5/series 2 User Manual

Page 77

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Remove the
mouse ball

Clean the mouse rollers

Clean the mouse ball

IF YOUR PRINTER DOES NOT WORK

1

Verify that the power cord is plugged into the power outlet and into the printer.

2

Make sure the printer’s power switch is ON.

3

Check that the printer is on-line.

4

Examine the paper feed mechanism for a paper jam.

5

Verify that you have the correct cable for the printer. Make sure that it is securely
connected to the correct connector (port) on the PC and printer.

6

Make sure that the printer is configured correctly for the PC and for the application.

a

Ensure that the PC’s port has been correctly configured with the Setup program.

b

Make sure the printer is correctly set up for your operating system.

c

Ensure the software application’s “print” menu has been correctly set up. (Refer to the
manual supplied with the software.)

7

Check that the PC’s port is working properly by connecting another printer to the port.

8

If the printer displays an error message, refer to the printer’s manual for help.

IF THE FLEXIBLE DISK DRIVE DOES NOT WORK

1

Ensure you are using a formatted diskette and it is inserted correctly.