HP Vectra VE 5/series 2 - Manual (Page 105)

6 HEWLETT PACKARD SUPPORT AND
INFORMATION SERVICES
INTRODUCTION
Hewlett Packard computers are engineered for quality and reliability to give you many years of
trouble-free service. To ensure that your desktop system maintains its reliability and to keep
you up-to-date with the latest developments, HP and a worldwide network of trained and
authorized resellers provide a comprehensive range of service and support options which are
listed below:
• HP Authorized Reseller
• HP SupportPack
• HP Support Assistant CD-ROM
• HP Information Services
Service Means of Access
HP Forum on CompuServe Modem
HP Forum on America Online (US only) Modem
HP BBS Library Modem
Internet FTP Library Service FTP access to the Internet
HP Access World Wide Web Site World Wide Web Access
HP FIRST Faxback Phone and Fax
Audio Tips (US only) Phone
HP Drivers/BIOS diskettes Delivered by mail
• HP Support Services
Technical phone support
Lifeline phone support
Network phone-in support.
NOTE When calling any of the international telephone
numbers listed in this chapter, replace the ‘+’ with
your international telephone access code.
YOUR HP AUTHORIZED RESELLER
HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its
configuration and environment. Authorized Resellers can also answer questions regarding non-
HP hardware, software and systems as well as answer queries about usage not intended for, or
not commonly used with the HP Vectra.
Authorized HP Resellers can also offer consulting services tailored to your specific needs
regarding product development or custom installations, as will third party support services, or
the HP Customer Support organization in your country.