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Internet—ftp library service, Access hp world wide web site, Hp faxback on demand—hp first – HP Vectra VE 5/series 2 User Manual

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INTERNET—FTP LIBRARY SERVICE

Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and
utilities and other information about HP products. This library service is available if you have
FTP access to the Internet, whatever your location.

Alias

ftp-boi.external.hp.com

Name

anonymous

Password

Enter your E-mail address

ACCESS HP WORLD WIDE WEB SITE

Access HP, HP’s World Wide Web site gives you access to information about HP, its products,
including product data sheets, service and support information, electronic newsletters and
technical tips. You can also download the latest versions of drivers, BIOS and software utilities.

The Access Guide Directory guides you through the information and services available.

World-Wide Web URL

http://www.hp.com

HP FAXBACK ON DEMAND—HP FIRST

HP FIRST is a service where you can select documents, support and technical information,
data sheets and pre-sales information, which are then faxed to you. To access this service, you
can use a touch-tone phone and have the fax sent to the fax machine of your choice, or use
the handset on your fax machine and dial one of the numbers given below:

Country/Region

Number

Access Method

United States

1 (800) 333-1917

Phone or fax

U.K.

(0800) 960271

Phone or fax

Australia

+61 (3) 9272-2627

Phone or fax

Singapore

+ 65 291-7951

Phone or fax

Hong Kong

+ 852 2506-2422

Phone or fax

New Zealand

+ 64 (9) 356-6642

Phone or fax

Europe

+ 31 (20) 681-5792

Phone or fax

Worldwide

+ 1 (208) 344-4809

Fax

A complete description of Hewlett-Packard electronic services is provided in document #9020.

HP AUDIO TIPS (USA ONLY) HP AUTOMATED SUPPORT DIRECTORY

HP Audio Tips is an automated system containing recordings which can direct you to Hewlett
Packard support services. Live support is not available through this service.

Dial 1 (800) 333-1917 and press 3, to access HP Audio Tips.