HP STORAGEWORKS SSL1016 - Manual (Page 135)

Troubleshooting
135 SSL1016 Tape Autoloader Reference Guide
A8 Destination element
full
■
Verify the expected destination really does not have
a cartridge.
■
If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
■
If destination is the tape drive verify the tape drive
does not have a cartridge.
■
If a cartridge is in the mailslot opening, remove it
and verify that the mailslot door is closed.
■
Power cycle the autoloader.
■
Set the autoloader to Home using Web
Administration, Command page.
■
Run the Health test.
■
If error continues, contact HP customer support.
A9 Picker full
■
Look in the front of the autoloader and confirm the
picker is full.
■
Power cycle the autoloader.
■
Run the Health test.
■
Set the autoloader to Home using Web
Administration, Command page.
■
Contact HP customer support if the problem
continues and prevents normal operations.
AA Picker cartridge
sensor error
■
Perform picker test.
■
Perform the Health test.
■
If problem prevents the test from running, contact
HP customer support.
AB Drive path sensor
error
■
Run the Health test.
■
Power cycle the autoloader.
AC Mail slot door sensor
error
■
Insert a cartridge into the autoloader via the mail
slot.
■
Power cycle the autoloader.
Table 14: Error Messages
Error Message Description Suggested Repair