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HP STORAGEWORKS SSL1016 User Manual

Page 134

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Troubleshooting

134

SSL1016 Tape Autoloader Reference Guide

A5

Source element

empty

Verify that the expected source really does have a

cartridge.

Run the Health test.

If the source is a magazine, replace the cartridge in

that slot with a different cartridge and try again. If

error continues, replace the magazine.

If source is the tape drive, verify the tape drive has a

cartridge and it was ejected.

Power cycle the autoloader.

If error continues, contact HP customer support.

A6

Source magazine

missing

Verify the magazine is installed correctly into the

autoloader.

Remove and insert the magazine again.

Run the Health test.

Try a different magazine or magazine blank.

Power cycle the autoloader.

Replace the magazine.

A7

Destination

magazine missing

Verify the magazine is installed correctly into the

autoloader.

Remove and insert the magazine again.

Run the Health test.

Try a different magazine or magazine blank.

Power cycle the autoloader.

Replace the magazine.

Table 14: Error Messages

Error Message

Description

Suggested Repair