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Error messages – HP STORAGEWORKS SSL1016 User Manual

Page 129

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Troubleshooting

129

SSL1016 Tape Autoloader Reference Guide

Error Messages

Failures can occur while operating the autoloader. They prevent the autoloader
from completing a specific action. When a failure occurs, two things can happen:

No error message appears, but the autoloader fails to complete the action. If
no message appears, you will need to call a service representative to
troubleshoot the problem.

An error message appears on the front panel or Web Administration. If an
error message appears, follow the procedures listed in

Table 14

to try and

resolve the problem.

Autoloader does not

power up.

The power cord or

source is

malfunctioning or the

autoloader is incorrectly

configured.

Check all outlets and power

cords for proper connection.

The power switch on the

back of the autoloader

is set to 0.

Flip the power switch on the

back of the autoloader back

to the | position and, if

necessary, press the power

button on the front of the

autoloader.

The DCA is not fully

seated.

Reseat the DCA to ensure a

good connection to the

chassis assembly.

Table 13: Suggested Actions for Operational Problems

Problem

Probable Cause

Suggested Action