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HP STORAGEWORKS SSL1016 User Manual

Page 132

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Troubleshooting

132

SSL1016 Tape Autoloader Reference Guide

2A

Invalid element status

Check host device driver.

Make sure the software application is supported,

has the autoloader correctly configured, and has

the latest patches installed.

Power cycle autoloader. Repeat checks after power

cycle.

2B-2F

Firmware tables and

stacks invalid

Power cycle the autoloader and run the Health test.

Update firmware.

Change position of the firmware jumper to enable

secondary firmware image:
1. Remove the DCA. (See Appendix D for

instructions.)

2. Change the jumpers on the front of the DCA

from vertical to horizontal or horizontal to

vertical.

3. Install the DCA.
4. Power on the autoloader and, if necessary,

attempt a firmware upgrade.

30

Post Failure

Verify that the DCA and magazines are properly

seated.

Power cycle the autoloader.

31 - 38

System Monitoring

type events

Power cycle the autoloader and run the Health test.

Check HP website for firmware updates.

39

Offline

No action required.

3A

Door locked

No action required.

3B

Open front

Install magazine or magazine blank.

Try a different magazine or magazine blank.

Table 14: Error Messages

Error Message

Description

Suggested Repair