Hpcustomer care, Hp customer care – HP 3200m User Manual

Page 253

HP Customer Care

251

HP Customer Care

Along with your product, you receive a variety of support services
from Hewlett-Packard and our support partners designed to give you
the results you need, quickly and professionally.

Online Services: for 24-
hour access to information
over your modem, we
suggest these services.

World Wide Web URL - For information specific to the HP LaserJet 3200
product:

http://www.hp.com/support/lj3200/

America Online - America Online/Bertelsmann is available in the U.S.,
Austria, France, Germany, Switzerland, and the U.K. - Printer drivers,
updated HP printer software, and support documentation are available to
help answer your questions about HP products. Use Keyword HP to start
your tour or in the U.S., call (1) (800) 827-6364 preferred customer #1118 to
subscribe.
In Europe, call the appropriate number below:
Austria:

0222 58 58 485

France:

++353 1 704 90 00

Germany:

0180 531 31 64

Switzerland:

0848 80 10 11

United Kingdom:

0800 279 1234

CompuServe - Printer drivers, updated HP printer software, and interactive
sharing of technical information with other members is available on
CompuServe’s HP User’s forums (GO HP), or call (1) (800) 524-3388 and
ask for representative #51 to subscribe. (CompuServe is also available in the
U.K., France, Belgium, Switzerland, Germany, and Austria.)

Obtaining Software

Visit: http://www.hp.com/go/support (site is in English)
Call:

Australia:

+61 3 8877 8000

Canada and US:

(661) 257 5565

Ireland and the UK:

+44 (0) 1429 865 511

Hong Kong SAR, Malaysia, and Singapore:+65 740 4477
New Zealand:

+64 9 356 6640

For other contact information, see “Ordering software.”“Ordering software” on page 259.

HP Direct Ordering for
Accessories and Supplies
(U.S. and Canada):

Call (1) (800) 538-8787 (U.S.) or (1) (800) 387-3154 (Canada).

HP Support Assistant
compact disc
(U.S., Canada, Malaysia,
and Singapore):

This support tool offers a comprehensive online information system designed
to provide technical and product information on HP products. To subscribe to
this quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In
Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

HP Service Information
(U.S. and Canada):

To locate HP-authorized dealers, call (1) (800) 243-9816 in the U.S. or
(1) (800) 387-3154 in Canada.