Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer - Manual (Page 623)

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Cause
Paper is jammed in the paper output slot / top feed / manual feed tray.
What to Do
Remove the jammed paper according to the paper source.
If the paper loaded in the top feed is jammed:
1. Slowly pull out paper, either from paper output slot or from top feed, whichever is
easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper
may be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it,
press the printer's Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
top feed, remove the paper from inside the printer.
Paper Is Jammed inside Printer
2. Reload paper and press the printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the
printing.
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