Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual

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From computer (Windows):

1. Check that printer is turned on.

2. Open Canon IJ Printer Assistant Tool.

3. Select

Custom Settings

4. Select

Prevents paper abrasion

check box and select

5. Check message and select

•

From computer (macOS):

Adjust the setting to prevent paper abrasion from Remote UI.

Opening Remote UI for Maintenance

Check5

If brightness is set low, increase brightness setting and try printing again.

(Windows)

If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.

Check6

Do not print outside recommended printing area.

If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.

Resize the document using application software.

Check7

Is paper feed roller dirty?

Clean paper feed roller.

Note

• Cleaning the paper feed roller abrades it, so do this only when necessary.

Check8

Is inside of printer dirty?

Ink may stain the inside of the printer, smudging the printout.

Perform bottom plate cleaning to clean inside of printer.

Note

• To prevent staining inside the printer, be sure to set the correct paper size.

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