Message (support code) appears – Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual

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Message (Support Code) Appears

This section describes some of the messages that may appear.

Note

• A support code (error number) is displayed for some errors. For details on errors that have support

If a message appears on the printer's LCD, see below.

If a message appears on the computer, see below.

Message Appears on the Printer's LCD

Check the message and take appropriate action.

•

Power was not turned off correctly the last time. Press the

button when turning power off.

The printer may have been unplugged while the power was still on.

Press the printer's

button to cancel the error.

Note

• See

to unplug the printer correctly.

•

Cannot connect to the server. Please wait a while and try again.

The printer cannot connect to the server due to a communication error.

Press the printer's

button to cancel the error and try again after a while.

Error Regarding Power Cord Being Unplugged Is Displayed (Windows)

The printer may have been unplugged while it was on.

Check the error message that appears on the computer and click

The printer starts printing.

See

for unplugging the power cord.

Writing Error/Output Error/Communication Error (Windows)

Check1

If the

lamp is off, make sure printer is plugged in and turn on.

The

lamp flashes while the printer is initializing. Wait until the

lamp stops flashing and remains lit.

Check2

Make sure printer is properly connected to computer.

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