Canon imagePROGRAF PRO-300 13" Photographic Inkjet Printer User Manual
Page 563
* Clear
Disable paper width detection when printing from computer
check box again once printing is
complete, and then click
OK
.
•
For macOS:
Check the message on the printer's LCD to clear the error. Then check the
Paper Size
setting in the Page
Setup dialog and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility2.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility2, select
Custom
Settings
in the pop-up menu, select
Disable paper width detection when printing from computer
check
box, and then click
Apply
.
To open the Canon IJ Printer Utility2, see Opening the Canon IJ Printer Utility2.
* Clear the
Disable paper width detection when printing from computer
check box again once printing
is complete, and then click
Apply
.
Check9
Are media type and paper size specified properly in the printer driver?
When the media type is specified to
Photo Paper Pro Premium Matte A
,
Premium Fine Art Smooth
, or
Matte
Photo Paper
in the printer driver, specify a paper size from the following size that has wide margins.
•
A4 (Margin 25)
•
Letter (Margin 25)
/
US Letter (Margin 25)
•
A3 (Margin 25)
•
A3+ (Margin 25)
•
11"x17" (Margin 25)
•
210x594mm (Margin 25)
Important
• By canceling the safety margin regulation with the following method, you can print with normal paper size.
•
For Windows:
Click
Print Options
on
Page Setup
sheet of the printer driver. Then select
Cancel the safety margin
regulation for paper size
check box in the dialog that appears.
•
For macOS:
Select
Cancel Margin Regulation
check box in
Advanced Paper Settings
in the Print dialog.
If you print with normal paper size, conditions such as paper abrasion may cause paper stains or
deterioration of print quality depending on the environment. We recommend that you print with a paper size
that has wide margins.
Check10
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
•
For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
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