ProSoft Technology PLX31-EIP-SIE - Manual (Page 40)

Diagnostics and Troubleshooting PLX3x Series
User Manual Ethernet and Serial Gateways
Page 40 of 218 ProSoft Technology, Inc.
September 17, 2014
3.2.2 Capturing a Diagnostic Session to a Log File
You can capture anything you do in a Diagnostics session to a log file. This
feature can be useful for troubleshooting and record-keeping purposes, and for
communication with ProSoft Technology’s technical support team.
1 Open a Diagnostics window.
2 To log a Diagnostics session to a text file, click the Log File button on the
toolbar at the top of the Diagnostics window. Click the button again to stop
the capture.
3 To view the log file created, click the View Log File button. The log file will
open as a text file, which can be renamed and saved to a different location.
4 To email the log file to ProSoft Technology’s technical support team, click the
Email Log File button. (For this to work, Microsoft Outlook must be installed
on your PC.)
5 If you do multiple sequential captures, PCB will append data from a new
capture to the end of the previously captured data. If you want previous data
to be cleared from the log file each time you start a new capture, click the
Clear Data button.