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ProSoft Technology PLX31-EIP-SIE User Manual

Page 37

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PLX3x Series

Diagnostics and Troubleshooting

Ethernet and Serial Gateways

User Manual

ProSoft Technology, Inc.

Page 37 of 218

September 17, 2014

This opens the Diagnostics window.

If there is no response from the gateway, as in the example above, follow
these steps:

1 Click the Setup Connection button. In the Connection Setup dialog box,

select ETHERNET from the Select Connection Type dropdown menu. Type
in the gateway’s IP address in the Ethernet field.

2 Click the Connect button. Verify that the Ethernet is connected properly

between your computer’s communication port and the gateway.
If you are still not able to establish a connection, contact ProSoft Technology
for assistance.