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ProSoft Technology PLX31-EIP-SIE User Manual

Page 34

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Diagnostics and Troubleshooting

PLX3x Series

User Manual

Ethernet and Serial Gateways

Page 34 of 218

ProSoft Technology, Inc.

September 17, 2014

3.1

LED Indicators

Troubleshooting can be performed using several methods.

The first and quickest is to scan the LEDs on the gateway to determine the
existence and possibly the cause of a problem. The gateway

’s LEDs provide

valuable information such as

The state of each port

System configuration errors

Application errors

Fault indications

3.1.1 Main Gateway LEDs

LED

State

Description

PWR
(Power)

Off

Power is not connected to the power terminals or source is
insufficient to properly power the gateway (208 mA at 24 VDC is
required).

Solid Green

Power is connected to the power terminals.

FLT
(Fault)

Off

Normal operation.

Solid Red

A critical error has occurred. Program executable has failed or
has been user-terminated and is no longer running. Press
theResetbutton or cycle power to clear the error.

CFG
(Config-
uration)

Off

Normal operation.

Solid Amber

The unit is in configuration mode. Either a configuration error
exists, or the configuration file is currently being downloaded or
read. After power-up, the configuration is read, and the unit
implements the configuration values and initializes the hardware.
This occurs during power cycle or after the Reset button is
pressed.

ERR
(Error)

Off

Normal operation.

FlashingAmber

An error condition has been detected and is occurring on one of
the application ports. Check configuration and troubleshoot for
communication errors.

Solid Amber

This error flag is cleared at the start of each command attempt
(Master/Client) or on each receipt of data (slave/adapter/server);
so, if this condition exists, it indicates a large number of errors are
occurring in the application (due to bad configuration) or on one or
more ports (network communication failures).

NS
(Network
Status)

Off

No power or noIP address

Solid Red

Duplicate IP address

Solid Green

Connected

Flashing Red

Connection timeout

Flashing Green

IP address obtained; no established connections

Alternating Red
and Green Flash

Self-test

MS
(Module
Status)

Off

No power

Solid Red

Major fault

Solid Green

Device operational

Flashing Red

Minor fault

Flashing Green

Standby

Alternating Red
and Green Flash

Self-test