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Troubleshooting, General guidelines, Roubleshooting – TA Triumph-Adler CLP 4524 User Manual

Page 133

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Maintenance

6-21

Date en cours : 10 janvier 2008
C:\Documents and Settings\g097447\Bureau\LU 253068043 HFC colour USB - UTAX EN\MaintenanceGb.fm

Op

er

ati

on

Setting yo

ur

machine

Getting started

Director

y

Mainte

nanc

e

Safety

Contents

Installation

The fax does not detect the presence of your inserted document. The message

READY

does

not appear on the screen.
At the start and during scanning,

REMOVE DOCUMENT

appears on the screen.

Remove the document or press

key

.

Check the thickness of the document (50 sheets of paper of 80 g/m

2

).

Iron out the sheets if needed.
Help the sheets along.

The fax machine does not receive any faxes
Check that the telephone line cable is correctly plugged in and that there is a tone signal on the
telephone line by means of the

key.

You receive a blank page
Make a photocopy of a document ; if it is correct then your fax is functioning normally. Call back
the subscriber and have him resend the document. It was probably sent with the sheet inserted
backwards.

You cannot send a fax
Check that the telephone line cable is correctly plugged in.
Check the tone by pressing the

key.

Check the prefix is correctly programmed and used.

You do not succeed to save a scan on a memory support, the "USB MEDIA MEMORY
FULL" message is displayed.
Check that there is still enough free memory space in the device.
Check that the device is not write-protected.

You do not succeed to delete a file or a memory support, the "MEDIA ERROR WRITTING
PROBLEM" message is displayed.
Check on a computer that it is not write-protected or protected against erasure.

T

ROUBLESHOOTING

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We
suggest you consult this table to troubleshoot the problems before calling for service..

Symptom

Check Items

Corrective Action

Print quality is not
good.

See Print Quality Problems on p. 6-23.

Paper is jammed.

See Clearing Paper Jams on p. 6-33.

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