Precision Digital PD6830 - Manual (Page 95)

PD6830 Pulse Input Rate/Totalizer Instruction Manual
95
TROUBLESHOOTING
The rugged design and the user-friendly interface of the meter should make it
unusual for the installer or operator to refer to this section of the manual. If the meter
is not working as expected, refer to the recommendations below.
Troubleshooting Tips
Symptom Check/Action
No display or faint display
Check power connection.
Press and hold Menu key for 5 seconds to check for
Standby mode. If “WAKEUP?” is displayed, press the
Enter
key to awaken the meter from Standby mode.
SafeTouch ® Buttons do
not respond
If is displayed, hold Menu SafeTouch button to
leave power save mode.
If is flashing, wait 60 seconds to leave mechanical
pushbutton lockout mode.
If the cover was recently tightly secured, you may need
to wait up to 2 minutes for buttons to self-calibrate to the
new cover position due to glass reflection.
Verify Through-Glass Button switch on display
module is in ON position.
Sunlight can interfere with the sensors. It is
recommended to shield the window while operating
the buttons by standing so as to block direct sunlight.
Rate display unsteady Increase low gate setting in Advanced menu.
Meter displays error
message during
calibration (eRRORSpan) Verify minimum input span requirements
Meter flashes 99999 Check input signal is within scaled range of 99999.
Display stuck displaying
MAXIMUM
or MINIMUM
Press Enter (Unlock) to exit Max/Min display
Display response is too
slow Check if gate settings can be lowered.
If the display locks up or
the meter does not
respond Perform hard reset by removing the display module
or by removing external loop or DC power.
Backlight does not
appear. Backlight is intended for viewing assistance in dim
lighting. It may not be noticeable under good lighting
conditions. Battery powered models turn off the
backlight after ten seconds of button inactivity.
Other symptoms Call Technical Support for assistance.
Note: Certain sequences of events can cause unexpected results. To solve these
issues, it is best to start fresh from factory defaults and map changes ahead of time,
rather than at random.