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Option card problems, C-21 – Epson EQUITY 386/33 PLUS User Manual

Page 169

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6. If you are using an application program that requires a

printer driver, make sure the driver is installed properly.

See your application program manual for instructions. Also

see your printer manual for additional instructions on

using your printer with application programs.

7. Try running the Printer adapter diagnostics test if you have

a parallel printer, or the Communication adapter test if you

have a serial printer. Appendix B describes these tests. If

the test indicates an error, contact your printer dealer.

Option Card Problems

If you install an option card and it is not functioning properly,

check the following:

1. Is the option card installed correctly? The most common

problem with option cards is a loose connection. Make sure

the card is well seated in its slot. Check the installation

procedure described in Chapter 4 and also see the

instructions that come with the card.

2. Did you set the necessary DIP switches or jumpers on

the option card? See the card’s manual for instructions.

3. Did you set the necessary jumpers on the main system board?

See Chapter 4 for more information.

4. Did you run the SETUP program to update your

configuration after installing the card? See Chapter 2 of the

Setup

Guide.

5. If you used the option card to add an external device to

your computer, did you use the proper cable to connect the

device to the cards connector on the back panel?

Troubleshooting

C-21