Epson EQUITY 386/33 PLUS - Manual (Page 154)

4. If the electrical outlet is working and all the connections
are secure but your computer still won’t start, call your
dealer.
Note
If the computer starts but you can’t see anything on the
screen, see “Monitor Problems,” on page C-10.
The Computer Does Not Respond
If your computer locks up and does not respond when you
type on the keyboard, follow these steps:
1. Wait a few moments; some operations take longer than others
to complete. For example, the computer takes longer to sort
a database than to accept a single typed character. If your
computer still does not respond after a reasonable length of
time, proceed to the next step.
2. Your computer may take a long time to complete its
power-on diagnostics if you have just made a change in
your system’s configuration. The first time you turn on
your computer after making such a change, it can take
several minutes to finish its self test, depending on what
you changed. If the computer does not display the MS-DOS
prompt after five minutes, press the RESET button and try
again. If that doesn’t work, insert the Reference diskette in
drive A and press the RESET button. If the computer still
does not boot, contact your Epson dealer.
3. Did you disconnect the battery to replace it? Insert the
Reference diskette in Drive A and press RESET. Then run
SETUP as described in Chapter 2 of the Setup Guide and
make sure the settings are correct. Be sure to save your
SETUP information when you exit the program.
C-6 Troubleshooting