Accessing data on the drive, Software problems, C-18 – Epson EQUITY 386/33 PLUS User Manual
Page 166
Accessing Data on the Drive
If you have been using your hard disk drive successfully for
some time and notice a reduction in performance, the data on
the disk may have become fragmented. You may want to back
up all your data and then use a disk compaction utility to
reorganize the files on your disk. Contact your dealer for
information.
If you still have trouble with your hard disk, you can back up
your data and physically reformat the disk. Then you’ll need to
reinstall the operating system and copy your files back onto the
disk. See “Hard Disk Format” in Appendix B and your
operating system manuals for instructions.
If you cannot access data on your hard disk or you are
receiving read/write errors, the disk may have a physical
problem. Contact your dealer.
Software Problems
If you are having trouble with an application program, try the
following solutions:
1. If the application program does not start, check that you
are following the correct procedure for starting the
program, and that it is installed correctly. If you have a
hard disk and the program is stored in a directory on that
drive, make sure you are logged onto or specifying the
correct directory. If you don’t have a hard disk, make
sure you have inserted the correct diskette in drive A.
C-18 Troubleshooting