beautypg.com

Accessing data on the drive, Software problems, C-18 – Epson EQUITY 386/33 PLUS User Manual

Page 166

background image

Accessing Data on the Drive

If you have been using your hard disk drive successfully for

some time and notice a reduction in performance, the data on

the disk may have become fragmented. You may want to back

up all your data and then use a disk compaction utility to

reorganize the files on your disk. Contact your dealer for

information.

If you still have trouble with your hard disk, you can back up

your data and physically reformat the disk. Then you’ll need to

reinstall the operating system and copy your files back onto the

disk. See “Hard Disk Format” in Appendix B and your

operating system manuals for instructions.

If you cannot access data on your hard disk or you are

receiving read/write errors, the disk may have a physical

problem. Contact your dealer.

Software Problems

If you are having trouble with an application program, try the

following solutions:

1. If the application program does not start, check that you

are following the correct procedure for starting the

program, and that it is installed correctly. If you have a

hard disk and the program is stored in a directory on that

drive, make sure you are logged onto or specifying the

correct directory. If you don’t have a hard disk, make

sure you have inserted the correct diskette in drive A.

C-18 Troubleshooting