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Error messages – Epson EQUITY 386/33 PLUS User Manual

Page 150

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3. When the computer performs the power-on memory test, the

version number of your system ROM BIOS appears at the

bottom of the screen. Quickly write down the version

number. If you do not have enough time to write down the

entire number, press RESET and try again.

4. When you see

Press

to

start

SETUP, press

the

key. Write down the appropriate information about

your configuration shown on the main SETUP menu. Then

exit SETUP

(without saving

the configuration).

5. If you are using MS-DOS, at the command prompt type

VER

and press

to display the MS-DOS version number.

Write it down.

Error Messages

Your computer’s built-in memory (ROM) contains a series of

diagnostic programs, called power-on diagnostics, which

your computer runs automatically every time you turn it on.

These programs check internal devices such as ROM, RAM,

the timer, the keyboard controller, and the hard disk drive.

The RAM test program displays the total amount of memory

currently installed in your system. If the computer finds an

error, it displays an error message on the screen. Write down

the error message and give it to your dealer when reporting a

problem.

If the error is serious, the computer cancels further checking

and halts system initialization. The error message remains on

the screen and the computer locks up. If this happens, contact

your dealer as soon as possible. Report this information and

both the error message and code number to your dealer.

C-2 Troubleshooting