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SMA BEAM-BT-11 User Manual

Page 79

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SMA Solar Technology AG

Troubleshooting

User Manual

BeamBT11-BA-BEN112713

79

Computer reports that
the USB device can
generate greater
power

USB driver of the computer does not
support USB 2.0.

There are two options:

• Update the USB driver as

described in the computer
manual.

• Install the current Windows

service pack for the Windows
operating system of the
computer.

The computer reports
that it is to be restarted

Sunny Beam was connected to this
computer for the first time.

No action required.
It does not affect the computer or
the Sunny Beam if you do not restart
the computer.

An update has been performed for
the Sunny Beam.

Gaps or peaks in the
chart view

After commissioning the
Sunny Beam, the time in the
Sunny Beam was set forward or
backwards. This behavior only
affects the chart data on the
Sunny Beam display, and not the
calculated data (total energy,
energy today, energy yesterday,
etc.).

Tip: Do not unnecessarily change
the time settings (date, daylight
saving time, time zone) in the
Sunny Beam. Only change the time
settings in the Sunny Beam when the
inverter is no longer feeding in. The
time difference therefore has no
effect on the charts on the display of
the Sunny Beam.

"Power today" chart
displays old data

For inverters with SMA Bluetooth
Piggy-Back: Inverter has not yet
switched on.

Problem

Cause

Rectification