SMA BEAM-BT-11 User Manual
Page 76
Troubleshooting
SMA Solar Technology AG
76
BeamBT11-BA-BEN112713
User Manual
The Sunny Beam
displays the error
symbol (
)
An error has occurred in an inverter.
• Access details about this event
• Contact your installer and
inform him/her about the
event message and the serial
number of the inverter in
which the event occurred.
In the evening, the
Sunny Beam displays a
warning symbol (
),
then an error symbol
(
), and the event
"Communication
disturbed".
Inverters with retrofitted
SMA Bluetooth Piggy-Back shut
down overnight. If you use the
Sunny Beam several times during
this period and initiate multiple data
queries
*
, the event "Communication
disturbed" is shown as connection to
these inverters is not possible at
night.
As soon as the inverters switch on in
the morning, the Sunny Beam is able
to establish a connection to them.
* When the "Power today" chart is open, the Sunny Beam queries the current power (Power) and the total energy (E-Total).
Sunny Beam hides the value "Power" after 60 seconds, as the value is no longer up to date.
Problem
Cause
Rectification