HEIDENHAIN MSE 1000 - Manual (Page 146)

Troubleshooting
Communication errors
146 Operating Instructions
12.5 Communication errors
The error
Lost communication to the MSE 1000 is sent to the Error screen for communication errors between
MSEsetup and MSE 1000 modules. The actual error as well as the module that had the error and the channel, if
applicable, will be shown in the Log screen.
If the troubleshooting procedures described in this section are unsuccessful, refer to "Network troubleshooting",
page 151 for additional information.
Error Cause Corrective action
Response timeout A command was sent to a module
and failed to obtain a response
within the timeout period. The
default timeout period is 200 ms. Check the power and network
connection to the modules.
Power cycle the module chain.
Refer to "Power cycling", page 33.
Perform a reconnect.
Broadcast failed to get a response
A broadcast returned with no
modules found. Close MSEsetup.
Restart MSEsetup.
Verify that the workstation IP is on
the correct domain.
Verify that communication to a
module is working with a ping
request from the operating system.
Perform a broadcast when
communication is verified.
The binding of the UDP socket
failed
A broadcast could not be started
because the socket failed to bind.
This is usually because another
application is using the socket and
port. Close MSEsetup.
Restart MSEsetup.
Verify that the workstation IP is on
the correct domain.
Verify that communication to a
module is working with a ping
request from the operating system.
Change the port from the
networking screen if another
application is using the port.
Perform a broadcast when
communication is verified.