9 troubleshooting, 1 external failure, 2 video interference – IHSE USA 480c Series Draco tera compact User Manual
Page 188: 3 malfunction of fans, 1 external, Failure, 2 video, Interference, Draco tera 188

Draco tera
188
2013-08-14
9 Troubleshooting
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In the following chapters, support for problems with the Draco tera matrix
is provided. This help is based on a working point-to-point extender
connection concerning the contents. Please ensure before running your
extenders with the matrix that they work over a peer-to-peer connection.
This can be supported by the use of a Cat X or fiber coupler. If you have
problems referring to this, the manuals of the respective extenders will
offer support.
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9.1
External Failure
Diagnosis
Possible Reason
Measure
Matrix cannot be
started
anymore.
Fuse at the standard
appliance outlet.
Check
fuse.
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9.2
Video Interference
Diagnosis
Possible Reason
Measure
Opening the
OSD not
possible
No OSD jumper set
Set jumper 11 on the CON unit.
Incorrect video
display
Cable connection
disturbed
Check the connection, length
and quality of the interconnect
cable to the units.
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9.3
Malfunction of Fans
Diagnosis
Possible Reason
Measure
Fans do not
run, LED OK on
Fans defective
Contact
your
dealer
Fans do not
run, LED OK off
Power supply
Check power supply and power
connection
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